At Flying Heart Retreats, LLC (“Flying Heart Retreats,” “we,” “our,” or “us”), your privacy matters to us deeply. We believe that trust is the foundation of any meaningful retreat experience—and that extends to how we handle your personal information online.
This Privacy Policy explains what information we collect when you visit flyingheartretreats.com, how we use it, and the choices you have.
1. What Information We CollectInformation You Give Us DirectlyWhen you interact with our website—whether you sign up for our email list, fill out a contact form, or register for a retreat—you may share information like:
- Your name and email address
- Phone number (if provided)
- Location (city/country)
- Any messages or questions you send us
- Payment details (processed securely through our payment provider—we never store your full card number)
- Health or wellness information you choose to share (such as injuries, allergies, or accessibility needs)
Information Collected AutomaticallyLike most websites, ours collects some basic data automatically when you visit:
- Your IP address and general location
- Browser type and device information
- Pages you visit and how long you spend on them
- How you found our site
2. How We Use Your InformationWe use the information we collect to:
- Send you emails you’ve signed up for
- Respond to your questions
- Process retreat registrations and payments- Improve our website and communications
- Comply with legal obligations
We do not sell your personal information.
3. Legal Basis for Processing (EU/UK Visitors)We process your data based on consent, contract, and legitimate interests.
4. Email MarketingYou may receive retreat updates, inspiration, and offers. You can unsubscribe anytime.
5. Cookies & TrackingWe use cookies to improve your experience. You can disable them in your browser.
6. Third-Party ServicesWe may use Mailchimp, Google Analytics, Stripe, Square, hosting providers, and WeTravel.
7. International Data TransfersYour data may be processed outside your country, including the U.S.
8. Data SecurityWe take reasonable steps to protect your data but cannot guarantee absolute security.
9. Data RetentionWe retain data only as long as necessary. You can request deletion anytime.
10. Your RightsYou may access, correct, or delete your data and opt out of marketing.
11. Children’s PrivacyWe do not knowingly collect data from children under 13.
12. Links to Other WebsitesWe are not responsible for third-party sites.
13. Changes to This PolicyWe may update this policy and revise the date above.
14. Contact UsFlying Heart Retreats, LLC
[email protected]flyingheartretreats.com
+1-580-402-9295
Basilio Badillo 325, 3rd Floor.
Puerto Vallarta, Jalisco, Mx. 48380